Long Loading for Document Preview

Created by Operations Admin, Modified on Thu, 23 Jul at 4:20 PM by Operations Admin

The preview page for some files under AiBE Scholar Module may be slow especially when the file is bigger than10MB. 


The actual loading time vary depending on the device's performance and available system resources, hence, user is encouraged to download and view if the loading takes too long. 


We are currently sourcing for possible improvement to enhance the loading speed. If there are any other concern, feel free to reach out via our support email: ebu-support@primustech.com.sg

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