If AiBE’s response seems irrelevant or unsatisfactory, please check the following:
Ensure you are asking your question under the correct category. Otherwise, the system may not provide accurate or relevant answers.
Avoid mixing multiple, unrelated questions within the same conversation, as this can affect response accuracy.
If the conversation thread has been ongoing for too long, it is recommended to start a new conversation for better clarity.
Make sure your prompt is clear, not overly complex, and free of excessive typos.
If problem still persists after trying all the methods stated above, please submit a ticket or email ebu-support@primustech.com.sg.
Refer to General FAQ - Reporting Channel and Format (https://primustech.freshdesk.com/en/support/solutions/articles/159000412952-incident-report-channel-and-format) for more information on ticket submission.
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